Manager (Grievance Redressal & Customer Services)

Description

Qualification: B.E./B.Tech (min 60%), MCA (min 60%), MBA, Chartered Accountant (CA), 6 years relevant experience, Lead Systems Engineer (ITS):Bachelor's Degree in Engineering in Information Technology/Computer Science/Electronics and Communications/Data Science/Artificial Intelligence (min 60%) + 6 years experience in national-scale tolling/digital infra/tolling architecture (FASTag/ETC/MLFF).. Lead IT & Cybersecurity Architect:Bachelor’s Degree in Engineering in Computer Science/Information Technology/Electronics and Communication/Electrical/Internet of Things/Data Science & AI/Artificial Intelligence or MCA (min 60%) + 6 years experience in IT infrastructure/Networks/Systems Architecture/Cybersecurity.. Manager (Marketing & Business Development):Bachelor’s Degree (min 60%) + Post Graduate/Master's in Business Administration (MBA) with specialization in Marketing + 6 years experience in marketing/Business Development/Brand strategy/Public Outreach.. Manager (Grievance Redressal & Customer Services):Bachelor's Degree (min 60%) + Masters in Business Administration (MBA) with specialization in Operations/CRM + 6 years experience in citizen service/Emergency Response/Digital Transaction Ecosystems/24x7 citizen service.. Assistant Manager (Finance):Chartered Accountants (CA) from Institute of Chartered Accountants of India (ICAI) - marks of both groups of Final Exam in 2024 and 2025 under new scheme.. For the Assistant Manager (Finance) post, candidates must be Chartered Accountants (CA) from the Institute of Chartered Accountants of India (ICAI). They need to have marks from both groups of the Final Exam in 2024 and 2025 under the new scheme.. Streams: Post Graduate, B.Tech, B.E, Graduate, Electrical Engineering, Electronics Engineering, Computer Science.

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